The Technology Department provides technical support to students and employees in the areas of accessible IT, accounts and identity management, computer labs, email, security, software licensing, web and wireless access.

Phone Support

 

Dialing instructions

All telephones have a 755 prefix.

To dial:

In District : dial four digits (755 prefix not needed)
Locally : dial 9 + 7 digits
Toll-free numbers : dial 8 + 1 + 800, 866, 877, 888 + 7 digits
(700 and 900 numbers cannot be dialed from District telephones.)

Network long distance

In-state/out-of-state: dial 8 + 1 + area code + 7 digit number
Note: Not all phones have long distance calling activated.

Report a Problem/Request Changes

Contact numbers

Telephone service desk - 755-2868
Main Office - 755-2850

Help Request Form

Please use the link below to report any problems with your phone or request changes or updates to your phone.

Telephone Help Request

Documentation/Video Self Help

Voicemail

PDF DocumentVoicemail instructions

Phones

PDF DocumentOffice Phones - 480 Quick Reference
PDF DocumentClassroom Phones - 420 Quick Reference

Videos

Video DocumentInteractive Training Video
Video DocumentBasic Training Video

 

 

Office 365

Clutter Settings

 

If you want to disable this feature you can disable it in Office 365 OWA (Outlook Web App).
1. Login into Office 365 OWA.
2. Click the Settings Menu gear on the top right and select Options from the drop down.
3. Mail->Clutter, turn off the check box Separate items identified as clutter.

 

InTouch Calling System (Robo Calls)

InTouch Quick Request

PDF DocumentQuick Request Robo Call

Synergy SIS

Synergy is the software that the district uses for student information, including, attendance, grades, discipline, scheduling, and other data that we need so we can provide our students and families with a caring and collaborative environment.

If you have questions or comments, please send an email to Synergyfaq@lansingschools.net

PDF DocumentSynergy - How to Access Shortcuts
This document describes how to access and create shortcuts within Synergy Version 10.

Synergy Information

PDF DocumentEnrollment Guide
PDF DocumentGeneral Survey Guide
PDF DocumentHow to Take Attendance by Seating Chart
PDF DocumentHow to Take Attendance by List
PDF DocumentHow to Take Lunch Counts by Student
PDF DocumentHow to Take Lunch Count Values
PDF DocumentElementary Report Card Checklist
PDF DocumentElementary Report Card Matrix
PDF DocumentGISD Gradebook for Secondary Teachers
Word DocumentSynergy Secondary Report Card Grades and Comments
Word DocumentTeacherVUE - How to Print Elementary Report Cards

Other links:

PDF Document2017-2018 Grading Timeline